About our Privacy statement
Welcome to www.ballaratwomensclinic.com.au (“Website”).
Grow My Baby has developed a pregnancy program and delivers online modules to its Members, third-party affiliate programs and other content in the form of blogs, podcasts, white papers, quizzes and through social media (“Products”).
Protecting your personal information is very important to us. When you share your personal information with us, we treat it with care and take our responsibility to protect it seriously. We only use or disclose your personal information for the purpose for which it was collected.
We adhere to the Australian Privacy Principles contained under the Australian Privacy Principles (“APPs”) in the Privacy Act 1988 (Cth).
how and when we collect, use, store, disclose and otherwise handle personal information;
the purposes for which we collect, use, and disclose personal information;
how you may access your personal information;
how to update your personal information;
how you can make a complaint and how we deal with any such complaint; and
how to contact us.
2. The meaning of Personal Information
Personal information means information about an individual whose identity is apparent or can reasonably be ascertained from that information (“Personal Information”).
When you access or use our Website, we may automatically receive, collect, and record Personal Information about you through the Website directly when you:
- purchase our Products; or
- join our website as a Member; or
- register an interest in relation to our Products or services.
The Personal Information we collect from you is so that we can supply you with our Products or provide you with information about our Products and services.
5. What Personal Information is collected?
The Personal Information we collect from you may include:
- address (town/city, state, post code, country)
- due date of your pregnancy if applicable
- payment data
- marketing information including social media networks, and
- any other information as specified in the Account interface ("Account")
We may collect additional information from you at other times, including but not limited to, when you provide marketing information, when you provide feedback, when you change your Account or email preference, and when you respond to our surveys and/or promotions, or communicate with our customer support.
When we collect your Personal Information for marketing purposes, it will be in circumstances where you would reasonably expect the data to be used for marketing purposes, and we will always give you a means to “opt out” of any marketing communications.
You also have the option of not providing your Personal Information to us. If you choose to withhold your Personal Information, it may not be possible for us to provide you with our Products or services or for you to access certain parts of our Website or for us to respond to your query.
You are entirely responsible for the security of your User name and password (“Login Details”) It is important that you keep your Account and Login Details secure. You must not give your Login Details to any other person. You must notify us immediately if you are aware, or believe, that someone other than yourself has access to your Account.
You should also take measures, such as changing your Login Details regularly, so that your Account is secure.
6. How we collect your Personal Information
Grow My Baby collects Personal Information from you in a variety of ways, including when you interact with us electronically or in person, through customer support on the phone, when we supply our Products and services to you, through surveys, when you access our Website or complete online Website forms to purchase our Products or when you register an interest in any of our Products or services.
You may provide Personal Information to us directly or you may supply it to us digitally when you use our Website or purchase our Products.
7. How we use your Personal Information
We may use the Personal Information collected from you to supply you with our Products and for ongoing sales and support.
If you choose to withhold your Personal Information, it may not be possible for us to provide you with our Products.
We use your Personal Information for marketing purposes to make you aware of new products, services and opportunities available to you.
We may send you Website-related emails, mobile-phone push notifications and messages. You can opt out of our mailing list if you select the ‘unsubscribe’ service provided by us in every communication.
8. Disclosure of your Personal Information and Third Parties with access to it
We may from time to time need to disclose Personal Information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our User databases, together with any Personal Information and non-Personal Information contained in those databases. This information may be disclosed to a potential purchaser under an agreement that maintains confidentiality.
9. Access to and how you can control your Personal Information
You may request details of Personal Information that we hold about you. If you would like a copy of your Personal Information or believe that your Personal Information is inaccurate, out of date, incomplete, irrelevant, please contact us at our contact details below.
10. Data Ownership
As a User of the Website, you own all right, title and interest in the Personal Information that you provide to us (your “Data”). You are solely responsible for the accuracy, quality, legality, integrity, reliability and appropriateness of your Data.
We and any related entities own all right, title and interest in any data or information that we create, generate, compile, derive, or produce in connection with our Website or the supply of our Products, including data and information that is:
- aggregate or raw or statistical data relating to usage, analytics and results of the Website or research relating to the supply of our Products;
- for the purpose of optimising delivery, commercialisation and performance of our Website; and
- samples and prototypes, conclusions, techniques, know how, methods, and undocumented findings generated in the usual course of our busines
When you use, or access our Website or any third-party platform, including third party service providers, such as Google Analytics, third-party payment gateway providers or other third-party advertising and links, there may be cookies and similar technologies that store log files to collect information about your use of the Website.
Cookies are small text files (often including a unique identifier) that can be stored on your computer, tablet or mobile device when you visit a website. A cookie stores a small amount of data on your device about your visit to a website.
These small files contain information about your browsing activity. Cookies are also used to identify you when you come back to the Website and store details about your use of the Website. They are widely used to make websites work more efficiently, to improve User experience and also to provide information to website operators.
In addition, cookies can be used to analyse traffic and may be used to serve relevant ads to Website visitors through third party services such as Google AdWords.
To understand more about cookies and how they are set, visit www.aboutcookies.org or www.allaboutcookies.org.
We may use the following cookies to help the functioning of the Website and to improve User experience:
- Analytical/performance cookies: These cookies monitor your use of the Website. For example, they collect information about website traffic and use, unique users, unique sessions and store information about users’ sessions and website campaigns.
- Targeting/advertising cookies: These cookies help us to provide useful and more targeted advertising.
- Preference cookies: These cookies help us to identify Users, so that we remember your preferences on the Website.
We may also use web beacons, action tags, and tracking devices to provide analytical and User data that can help us monitor usage and improve the Website.
Non-personal information is information about you or your activities which cannot be used to personally identify you. We may collect non-personal information through your browser, through text files (cookies), applications (e.g. mobile applications), and your IP address. We use non-personal information to compile statistical information about the use of our Websites (or for maintenance purposes) which may include (but is not limited to) recording your server address, your top-level domain name, the date and time of your visit to the Websites, the pages you accessed and downloaded, the previous site you visited and the types of browser you are using.
12. Third-Party Services
We also share information about your use of the Website with our trusted social media, advertising and analytics partners.
We are committed to ensuring that the Personal Information you provide to us is secure. We have taken reasonable steps to ensure the security of your Personal Information.
We employ appropriate technical, administrative and physical procedures to protect Personal Information from misuse, interference and loss, unauthorised disclosure or alteration.
These measures include where appropriate or required by law, computer safeguards and secured, Internet firewalls, intrusion detection, anti-virus protection, network monitoring and Secure Sockets Layer(“SSL”) or similarly encrypted browsers.
While we take precautions against possible security breaches of our Website and servers, no Website or Internet transmission can be guaranteed to be totally secure. The security of your data is important to us but remember no method of transmission over the Internet is 100% private and secure. We do not guarantee or warrant the absolute privacy or security of any data we collect from or about you.
The Internet is an insecure medium and Users should be aware that there are inherent risks transmitting information across the Internet. Information submitted unencrypted via electronic mail or web forms may be at risk of being intercepted, read or modified.
You also acknowledge that the security of communications sent by electronic means or by post cannot be guaranteed. You provide information to us via the Internet or by post at your own risk. We cannot accept responsibility for misuse or loss of, or unauthorised access to your Personal Information where the security of information is not within our control.
14. Disclaimer and Limitation of Liability
Your use of our Website is at your own risk. The Website is provided on an “as is” basis.
We will take all reasonable steps to keep your Personal Information secure but to the maximum extent permitted by law, we exclude all liability for the consequences of any unauthorised access to your Personal Information. This includes (but is not limited to) loss or damage you might suffer because of any of the following:
failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, virus or other harmful component, loss of data, communication line failure, unlawful third-party conduct, or theft, destruction, alteration or unauthorised access to records;
accessing any sites or servers maintained by other organisations through links on the Website or any communication from the Website. Links are provided for the convenience of users of the Website only and without responsibility for the content or operation of those sites (unless otherwise stated, linked sites and the services are not endorsed by us and your linking to any such site is at your own risk);
the provision of financial information, the failure to complete (or delay in completing) any transaction, or other loss or damage arising from any e-commerce transacted or attempted to be transacted on the Website.
We do not warrant that the Website will be uninterrupted or free from error or that any defects on the Website will be corrected or that the Website or servers are free of viruses or other harmful conditions or components.
To the extent permitted by law, we disclaim liability, whether based in contract, tort, negligence, strict liability or otherwise, for damages of any kind (including, but not limited to indirect, incidental, consequential, special, punitive or exemplary damages) in any way arising from the functionality, operation or the information provided by the Website including but not limited to damages arising from interruptions of service or delays in operation or transmission even if we are expressly advised of the possibility of such damages.
15. Access to and how you can control your Personal Information
You may request details of Personal Information that we hold about you in accordance with the provisions of the Privacy Laws. We give you access to your Personal Information for the purpose of correcting any Personal Information that is inaccurate, incomplete or not up to date.
Please regularly update your records and your Account via our Website. If you would like a copy of your data or believe that your data is inaccurate, out of date, incomplete, irrelevant, please contact us using the contact details provided below.
Please be aware that you may need to provide proof of identity before we can change your records or update your details. We may refuse to provide you with certain information where permitted or required by law.
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth).
If we use your Personal Information to market and promote our Products, you may notify us at any time that you do not wish to receive marketing or promotional material by contacting us directly or through the “unsubscribe” mechanism in our marketing or promotional emails.
17. Law and Jurisdiction
If you think we have breached the Privacy Laws or wish to make a complaint about the way we have handled your Personal Information or other information connected to your Account or if you have any questions or concerns about our collection, use or disclosure of your Personal Information, please contact us using our details provided below.
19. Contact Us
You can contact us:
by post at 302 Armstrong Street North, Soldiers Hill 3350;
by email at email@example.com.
© 2021 Grow My Baby. ALL RIGHTS RESERVED.